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Email List Health Estimator

The industry average is 25–35% engaged subscribers. If yours is lower, you're paying Klaviyo or Mailchimp for contacts who are actively hurting your sender reputation. Enter your list size, engagement rate, and monthly ESP cost to see exactly what cleaning is worth.

Industry average: 25–35% open at least once per 90 days

Why Unengaged Subscribers Cost More Than You Think

ISPs like Gmail and Outlook measure how your recipients interact with your emails. When a large portion of your list consistently doesn't open, click, or engage with your messages, ISPs interpret this as a signal that your content is unwanted — and begin routing your campaigns to the spam folder for all recipients, not just the unengaged ones.

Most ESPs charge per contact, not per email sent. You're paying full price for dead weight that's actively damaging your sender reputation. Cleaning your list is the rare action that simultaneously cuts costs AND improves performance — a compound win for email programs of any size.

The 90-day rule

Most email marketers define 'unengaged' as contacts who have not opened or clicked any email in the last 90 days. Gmail's spam classification heavily weights recent engagement signals.

Re-engagement before suppression

Before permanently removing unengaged contacts, run a 2–3 email re-engagement sequence with a clear value proposition. Keep responders, suppress the rest.

Segment, don't batch delete

Unengaged at 90 days differs from unengaged at 365 days. Build graduated suppression tiers and apply different strategies — some 90-day contacts are still recoverable.

Clean before major sends

Pre-BFCM and pre-holiday list cleaning is one of the highest-leverage deliverability actions. Sending to a clean list during peak volume periods protects your sender reputation when it matters most.

A Dirty List Costs You Twice: ESP Fees and Deliverability

InboxEagle's list health monitoring tracks engagement degradation over time and alerts you when your active-to-inactive ratio starts threatening sender reputation — before it triggers a blacklisting or inbox placement decline.

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