⚠️ Critical Issue

Braze Emails Not Delivering: Diagnose & Fix

Your Braze emails are not being delivered

Fix immediately.

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Check Braze delivery:

Verify sending domain in Braze

Check Braze message queue

Check bounce rate

What Could Be Causing This?

Domain Not Verified in Braze

Most Common

InboxEagle Detects This ✓

Unverified domain blocks sending.

How to confirm:

Check Braze sending settings.

Fix Playbook

Step 1: Verify Domain in Braze

HoursImpact: High

In Braze, verify sending domain
Confirm DMARC/SPF/DKIM
Test send

Braze-Specific Note:

Braze domain verification is required before sending.

Prevention Checklist

Keep domain verified

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Frequently Asked Questions

How do I verify domain in Braze?

In account settings, add domain and follow DNS verification steps.