Privacy Policy

Privacy Policy for InboxEagle

At InboxEagle, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines the information we collect from you when you use our services, how we use and protect that information, and your rights regarding your personal data. By accessing or using the services provided by InboxEagle, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information based on your interactions with InboxEagle and the services we provide:

Personal Information

When you create an account, subscribe to our newsletter, make a purchase, or contact us, we collect personal details such as:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment details (such as masked credit card information)
• Company information (if applicable)

This information allows us to fulfill your requests, process payments, and communicate with you regarding your account and services.

End User Data

If you use InboxEagle on behalf of your customers (e.g., an eCommerce store owner), we may collect anonymized information about the end users (your customers) interacting with your site. This includes:

• IP addresses (anonymized)
• Browser and device details
• Consent timestamps
• Other browsing behaviors while interacting with your site.

This data helps improve our services and supports user consent management and email deliverability analysis.

Usage Data

We automatically collect data regarding how you interact with our services, including:

• Your IP address
• Location (e.g., country or city)
• Browser type and version
• Referring and exit URLs
• Time and duration of your visits
• Interaction data (e.g., links you click, features you use)

This helps us monitor service usage, identify potential issues, and improve overall performance and user experience.

Social Media Data

If you engage with us via social media platforms (e.g., liking, following, or sharing content), we may collect your profile information from these platforms, such as your user ID, profile information, and posts you've interacted with.

2. How We Use Your Information

We use the information we collect to provide you with a seamless experience and improve our services. Specifically, we use your data for the following purposes:

To Provide and Improve Our Services

Your information allows us to provide, maintain, and enhance the functionality of InboxEagle, ensuring that you receive accurate email marketing insights, templates, and deliverability analysis.

Customer Support

We use your contact details to respond to your inquiries, resolve issues, and assist you with any support requests.

Research and Analysis

We analyze usage trends to improve the services we offer and develop new features that better suit your needs. This also includes tracking service performance and optimizing our system for better user experience.

Marketing and Communications

With your consent, we may send you promotional emails, newsletters, product updates, and special offers. You can always opt-out of these communications by following the instructions included in each email or through your account settings.

Legal and Compliance

We use your data to comply with legal obligations, such as processing payments, maintaining tax records, and responding to regulatory inquiries or court orders.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share information under certain circumstances, including:

Service Providers

We may disclose your data to third-party vendors and service providers that help us operate our website, process payments, and manage marketing campaigns. These third parties are bound by confidentiality agreements and are not allowed to use your data for any other purpose.

Affiliates

We may share information with our affiliates or subsidiaries for research, marketing, and other purposes consistent with this Privacy Policy.

Legal Obligations

We may disclose your information to comply with legal requirements, respond to subpoenas, or protect the rights, property, or safety of InboxEagle, our users, or the general public.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, we may transfer your information as part of that transaction.

Aggregate Data

We may share non-personally identifiable, aggregate data for marketing, research, or analysis purposes. This data will not be linked to any individual user.

4. Cookies and Other Tracking Technologies

To enhance your experience and provide personalized content, we use cookies and similar technologies (e.g., pixel tags, web beacons) to track your usage of our website. Cookies help us remember your preferences, improve website functionality, and analyze site traffic.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit some functionalities of the site.

5. Your Rights and Choices

You have control over your personal information and can exercise certain rights, including:

Access and Correction

You can request access to the personal information we have about you and request corrections if any of the information is inaccurate.

Deletion

You have the right to request that we delete your personal data, subject to certain exceptions, such as legal or regulatory requirements.

Opting Out of Communications

You can opt-out of receiving marketing emails or SMS by following the unsubscribe link in the communication or by contacting us directly.

Data Portability

In certain cases, you have the right to receive a copy of your personal data in a structured, commonly used format and transfer it to another service provider.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You can request the deletion of your data, but some data, such as transaction records, may be retained for legal and business reasons.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible.

9. California Privacy Rights (CCPA)

California residents have the right to request access to, deletion of, or a copy of their personal information. For more details on how to exercise these rights, please refer to our California Privacy Notice.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: